Shipping policy
This policy explains how your orders are processed and delivered by Weston Caldwell.
1. Order Processing
We prepare your order within 1 to 3 business days (Monday to Friday).
Once your order is shipped, you will receive an email with a tracking number.
2. Shipping Area
We currently ship within the United States 🇺🇸 only.
3. Delivery Times
Delivery times start after your order has been processed.
- Standard Shipping (Free): 10 to 12 business days
- Express Shipping ($5.99): 5 to 7 business days
👉 Estimated total delivery time (Processing time + Delivery Time):
- Standard Shipping:Â 11 to 15 business days
- Express Shipping:Â 6 to 10 business days
Delivery times may vary depending on the season or the carrier.
4. Shipping Costs
- Standard Shipping: Free
- Express Shipping: $5.99
Shipping costs are clearly shown before checkout.
5. Order Tracking
A tracking number is sent once your order is shipped.
Tracking information may take 24 to 48 hours to update.
6. Taxes & Duties
No additional charges are expected for deliveries within the United States.
7. Delivery Issues
If your order is marked as delivered but you did not receive it:
- Check your address
- Ask people around you
- Contact us within 14 days
We will help you resolve the issue.
8. Incorrect Address
Please check your address before placing your order.
If a package is returned due to an incorrect address, reshipping fees may apply.
9. Contact
For any questions:
Weston Caldwell
Operated by Weston Commerce LLC
Registration Number: 10617741
8 The Green STE A
Dover, Delaware, 19901
United States